Privacy policy

Privacy Policy
Last updated: July 11, 2025

The Quilt Show Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Quilt Show Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
    The Quilt Show Store does not store credit card or payment information on its own servers. All payment information is securely processed by third-party payment providers such as Shopify Payments.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel.

  • Communications with us including the information you include in customer support inquiries.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information about your interaction with the Services, including how and when you interact with or navigate the site.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, make a purchase, or communicate with us

  • Automatically through your device when you interact with the site

  • From our service providers when they collect or process information on our behalf

  • From partners or third-party integrations

How We Use Your Personal Information

We use personal information for the following purposes:

  • To provide and improve the Services

  • To process payments and fulfill orders

  • To customize and personalize your shopping experience

  • To offer marketing and promotional communications

  • To maintain security and prevent fraud

  • To communicate with you and provide customer support

  • To comply with legal obligations

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and vendors who provide services on our behalf (e.g. payment processing, order fulfillment, customer support)

  • With business and marketing partners who help us advertise products or services. Our partners will use your information in accordance with their own privacy policies.

  • We do not sell or share your personal information with third parties for their independent advertising or marketing purposes without your prior consent.

  • When required by law or in connection with legal requests

  • In the event of a business transaction such as a merger or acquisition

  • When you consent or request that we share information (for example, for shipping or social media login)

Relationship with Shopify

This store is hosted by Shopify, which collects and processes personal information on our behalf and for its own service improvements. Shopify may use some personal information about your interaction with our store and others for its own analytical and service purposes. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy or Shopify Privacy Portal.

Third-Party Websites and Links

Our website may include links to third-party sites. We are not responsible for their privacy policies, practices, or the accuracy of their content. You should review their terms and privacy statements before interacting with them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from anyone under the age of majority. If we become aware that we have collected personal information from a child, we will delete it.

Security and Retention of Your Information

We take reasonable measures to protect your information, but no security system is completely secure. Please avoid sending sensitive data through unsecured channels.

We retain personal information as long as necessary to provide Services, fulfill legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to personal information we hold about you

  • Request to delete your personal information

  • Request to correct inaccurate information

  • Request a copy or transfer of your data

  • Opt-out of targeted advertising or sale of data

  • Manage your communication preferences (unsubscribe from promotional emails)

You may exercise these rights via links on our website or by contacting us directly. We may need to verify your identity before responding.

Complaints

If you have a privacy complaint, contact us using the information below. You may also have the right to contact your local data protection authority.

International Transfers

Your information may be stored or processed outside your country of residence. If transferred outside the EEA or UK, we rely on legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact Information

For questions about this Privacy Policy or your rights, please contact us at:
customerservice@thequiltshow.com

The Quilt Show
2468 Armstrong Street
Livermore, CA 94551
United States